Frequently Asked Questions

If on-site survey is possible, we reply within one business day. With drawings and photos alone, a preliminary quote arrives the same day. Free site survey in the Seoul Metropolitan Area.

Typical timeline: consulting 1–2 weeks, design & production 3–6 weeks, content planning 2–4 weeks, installation 3–7 days, training 1–2 days. Form and scale may compress or extend it.

1-year base warranty, extensions available. With our direct factory channel in Qingdao, parts supply is fast — urgent issues are answered within 24 hours.

Yes. Our in-house content team produces anamorphic 3D media art, information graphics, and pixel-mapped visuals — designed for the exact form of the display.

Yes — for events and exhibitions. Tell us the budget, dates, and location through the consulting request and we'll quote with operations staff included.

Outdoor specs (P3.91/P4) use IP65+ sealing and certified wind-load ratings. Rooftop and facade installs include separate structural and wind-load review.

Yes. Pixel modules are standardised — a single damaged module is swapped without touching the rest. Operator training covers the replacement procedure.

Indoor P2.5 averages 200–400 W/m², outdoor P4 averages 600–900 W/m². Real-world consumption is often half the rated peak, depending on content brightness and runtime.

Fine Pitch (≤ P2.5) has narrow pixel spacing and looks photo-grade up close — ideal for museums, lobbies, and meeting rooms. Outdoor venues use P3.91–P4 calibrated to viewing distance.

Nationwide installation is standard. Provincial work has a travel surcharge; overseas is handled in cooperation with our Qingdao factory team (case-by-case quote).